How long will it take to receive my order?

We dispatch same day before 2pm Monday to Friday with Royal Mail Tracked 24 and Tracked 48 services.Orders placed Monday are typically received Tuesday-Thursday.Orders placed Tuesday are typically received Wednesday-Friday.Orders placed Wednesday are typically received Thursday-Saturday.Orders placed Thursday are typically received Friday-Monday.Orders placed Friday are typically received Saturday-Tuesday.Orders placed Saturday or Sunday are typically received Tuesday-Thursday.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

We do not currently ship outside the UK.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page.

60,000+ happy customers Tracked delivery from £2.95 Free delivery over £40 Same day dispatch Mon–Fri 100g XL Wax Melts £3.49 50g Wax Melts 10 for £20